Downloading your personal data, uploads, and designs in bulk

Export your personal data, uploaded content and Canva designs to a portable ZIP file format. You can download your uploaded images, videos, fonts, and designs.

Personal data comprises your first and last name, email, phone number, and profession. If you gave us these details, they will be included in the download.

After requesting the download, you won’t be able to delete your account. If you’d like to delete your account, wait until the download completes.

1. On the homepage, select your account profile to open the menu.
2. Choose Settings.
3. Select
   Login.
4. Depending on the account type, go to Download your Canva uploads and designs, or if part of a team, Download your Canva team uploads and designs.
5. Click Request to download.

Check your inbox for an email from Canva saying your uploads and designs are ready for download.

• If you didn’t receive an email yet

Exporting user content may take 24-72 hours, depending on the amount of content. If it’s taking longer than 72 hours, contact our Support team.

• If you got an email saying we’re unable to create a copy of all your uploads and designs

1. Download the file and check what’s missing.
2. If there are missing designs, look for them from your Projects page. Try to download them from the editor one by one.
3. If you can’t find the missing designs on your Projects page, contact us within 14 days of receiving the link so we can look into it for you.

1. Go back to your Account settings page, and click Download. The download link will be available for 14 days.
2. In Your Canva download window, you’ll see separate files for easy downloading. This is based on the number of uploads and designs on your account.
3. Click on the file/s to start exporting.